Privacy Policy

Who We Are

The Glass Strawberry operates the website: https://theglassstrawberry.co.uk. We are a family-owned and run restaurant based at 48-50 Printing Office St, Doncaster, DN1 1TR.

If you have any questions about this policy or how we manage your personal data, you can contact us directly by phone at 01302 365 027 or via email at info@theglassstrawberry.co.uk. We are committed to protecting your privacy and ensuring your personal data is handled securely.

Information We Collect & How We Use It

Table Bookings, Takeaway Orders, & Gift Vouchers

When you interact with our website to use our commercial and reservation services, we collect and process personal data under the lawful bases of Contractual Necessity and Legitimate Interests:

Gift Vouchers: We collect the buyer’s name, billing address, email address, phone number, and secure payment processing data. If purchased as a gift for someone else, we also collect the recipient’s name and delivery details to fulfil the order.

Table Bookings: We collect your name, email address, contact telephone number, date and time of booking, number of guests, and any voluntary dietary requirements or accessibility notes to successfully manage your reservation.

Afternoon Tea Takeaway: We collect your name, email address, phone number, billing address, collection preferences, and specific dietary adjustments to process and prepare your food order.

Job Applications & CV Submissions

When you submit a job application or upload your CV via our “Join Our Team” page, we collect the personal information you provide, which typically includes your name, contact details, employment history, and qualifications.

This data is used strictly for recruitment purposes, evaluating your suitability for employment, and contacting you regarding career opportunities at The Glass Strawberry. We store this information securely and do not share your application details with any third parties.

Mailing List & Marketing

If you explicitly opt-in to receive our updates, we collect your name and email address. We process this entirely on the lawful basis of Consent to send you news, special offers, and updates about The Glass Strawberry. You can withdraw your consent at any time by clicking the “unsubscribe” link in any email.

Cookies

• Login Verification: If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded as soon as you close your browser.
• Account Sessions: When you log in, we establish several cookies to save your login credentials and screen display preferences. Login cookies persist for two days, and screen option cookies last for one year. If you select “Remember Me”, your login session will persist for two weeks. Logging out of your account will immediately remove these login cookies.

Embedded Content From Other Websites

Articles and pages on this site may include embedded content (such as videos, images, maps, or booking widgets). Embedded content from third-party websites behaves in the exact same manner as if you had visited the external website directly.

These platforms may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content—especially if you have an account and are logged into that specific website.

Who We Share Your Data With

We do not sell your personal information. To securely deliver our services, data is strictly shared with trusted technical processors under contract:

• Core Systems: Data captured via our on-site forms is securely processed on our website infrastructure.
• Payment Processing: Financial transactions are securely routed through Dojo (Paymentsense Limited), ensuring raw card details are never stored on our servers.
• Email Marketing: We share your name and email address with Mailchimp (The Rocket Science Group LLC) to securely store our subscriber database and distribute our marketing newsletters.
• Transactional Emails: If you request a password reset for your account, your current IP address will be securely included in the automated reset email. Automated systems are also used to securely dispatch booking confirmations, receipts, and digital voucher codes.

How Long We Retain Your Data

We only retain personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting duties:

• Dining & Takeaway Records: We retain contact details and booking specifics for 12 months following the date of your reservation or order collection to handle customer service queries, after which it is securely anonymised or deleted.
• Financial & Tax Records: Data linked to completed financial transactions and gift voucher purchases is kept for 6 years to comply with UK statutory financial and tax reporting obligations.
• Job Applications: We retain CVs and application details for a reasonable period to assess your application and for future vacancy consideration, unless you explicitly request that we delete your details sooner.
• Registered Users: For users who register an account on our website (if applicable), we securely store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (with the exception of changing their username). Our website administrators can also view and update this information.

What Rights You Have Over Your Data

If you hold an account on this site or have submitted information to us (including job applications, table bookings, or order details), you have the right to request an exported file of the personal data we hold about you, including any data you have directly provided to us. You can also request that we erase any personal data we hold. This strictly excludes any data we are legally, administratively, or contractually obliged to retain for security, fraud prevention, and statutory business purposes.